Cookie Policy

Last Updated: December 20, 2025

Learn how we use cookies to improve your experience

Introduction

This Cookie Policy explains how we use cookies and similar tracking technologies on our auto repair service platform. By using our website or mobile application, you consent to the use of cookies as described in this policy.

We use cookies to enhance your experience, provide personalized content, analyze usage patterns, and improve our services. This policy provides detailed information about the types of cookies we use and how you can manage them.

Quick Summary: We use cookies to make our platform work better for you. You can control most cookies through your browser settings, but some are essential for the platform to function properly.

1

What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website. They help websites remember information about your visit, such as your preferences, login status, and browsing activities.

How Cookies Work

When you visit our platform, our server sends a cookie to your device. Your browser stores this cookie and sends it back to our server with each subsequent request. This allows us to recognize you and remember your preferences across different pages and visits.

Similar Technologies

In addition to cookies, we may use other tracking technologies:

  • Web Beacons: Small graphic images (also known as pixel tags) that track user behavior
  • Local Storage: Browser storage that allows us to store data locally on your device
  • Session Storage: Temporary storage that is cleared when you close your browser
  • SDKs: Software development kits used in mobile applications for analytics and functionality
2

Why We Use Cookies

We use cookies to provide you with a better, faster, and safer experience on our platform. Here's how cookies help us serve you better:

Authentication & Security

Keep you logged in securely, prevent unauthorized access, and protect against fraudulent activities.

Functionality & Preferences

Remember your settings, language preferences, location, and other customizations to provide a personalized experience.

Performance & Analytics

Understand how visitors use our platform, identify areas for improvement, and optimize performance.

Marketing & Communication

Show you relevant advertisements, measure campaign effectiveness, and deliver personalized content.

3

Types of Cookies We Use

We use different types of cookies for various purposes. Here's a breakdown of each category:

Strictly Necessary Cookies

REQUIRED

These cookies are essential for the platform to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.

Examples:

  • • Session cookies for authentication
  • • Security cookies for fraud prevention
  • • Load balancing cookies
  • • Cookie consent preferences

Performance Cookies

OPTIONAL

These cookies collect information about how you use our platform, such as which pages you visit most often. This data helps us improve the platform's performance and user experience.

Examples:

  • • Google Analytics cookies
  • • Page load time tracking
  • • Error reporting cookies
  • • A/B testing cookies

Functional Cookies

OPTIONAL

These cookies enable enhanced functionality and personalization, such as remembering your preferences, location, and language settings.

Examples:

  • • Language preference cookies
  • • Location settings
  • • Video player preferences
  • • Recent searches history

Targeting/Advertising Cookies

OPTIONAL

These cookies track your browsing habits to deliver relevant advertisements based on your interests. They also help us measure the effectiveness of our marketing campaigns.

Examples:

  • • Facebook Pixel
  • • Google Ads cookies
  • • Retargeting cookies
  • • Social media sharing cookies

Cookie Duration

Cookies can be classified by how long they remain active:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period or until manually deleted
4

Third-Party Cookies and Services

We work with trusted third-party partners who may set cookies on our platform to provide their services. These partners have their own privacy policies governing their use of cookies.

Third-Party Services We Use

Google Analytics

Tracks website usage and provides insights into visitor behavior.

Google Privacy Policy →

Facebook Pixel

Measures advertising effectiveness and delivers relevant ads.

Facebook Privacy Policy →

Google Ads

Delivers targeted advertising based on your interests.

Google Ads Privacy →

Payment Processors (Paystack, Flutterwave)

Securely process payments and prevent fraud.

Paystack Privacy → Flutterwave Privacy →

Customer Support Tools

Enable live chat and customer support functionality.

We carefully select our third-party partners and require them to handle data responsibly. However, we are not responsible for the privacy practices of these third parties.

5

How to Manage Cookies

You have several options to control and manage cookies on our platform:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete certain cookies. Here's how to manage cookies in popular browsers:

Google Chrome

Settings → Privacy and Security → Cookies and other site data

Mozilla Firefox

Options → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Cookies and website data

Microsoft Edge

Settings → Cookies and site permissions → Cookies

Opt-Out Tools

You can opt out of specific types of cookies:

Mobile Devices

For mobile apps, you can manage tracking through your device settings:

  • iOS: Settings → Privacy → Tracking → Limit Ad Tracking
  • Android: Settings → Google → Ads → Opt out of Ads Personalization

Important: Blocking or deleting cookies may affect the functionality of our platform. Some features may not work properly without cookies enabled.

6

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Display a notification on our platform
  • Send you an email if the changes are material

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

7

Questions About Cookies?

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

privacy@wheelitin.co.uk
Cookie Policy Inquiries
+44 123 5566
United Kingdom

Manage Your Cookie Preferences

You can change your cookie settings at any time by adjusting your browser preferences or using the tools below.

Privacy Policy

Still Have Questions?

Our team is here to help you understand our cookie practices

Contact Us